Design preview of the new Marshall Plumbing website. Not the live site, and the booking form is not connected.
Same day service across the Gold Coast and Northern NSW · Office 8am to 5pm, Monday to Friday Strata, property or commercial? Set up a maintenance account
Property and estate managers

Plumbing for Gold Coast property managers and landlords

Marshall Plumbing handles rental repairs, Plumbing Health Checks and water efficiency certificates for property managers across the Gold Coast and Northern NSW. Send the work order, we contact the tenant, do the job and keep you posted. Call 0434 899 559 to set up an account.

For real estate agencies, property managers, landlords and estate managers

A Marshall plumber talking a tenant through the job on a tablet
QBCC 15220236Licensed in Queensland
NSW 334324CLicensed in NSW
100% guaranteeOn our workmanship
Same day serviceOffered most days
Master PlumbersAssociate member, Queensland
Why agencies use us

Respectful with tenants, clear with owners

A good trade makes you look good. We contact tenants politely, turn up when we say, explain the problem to owners when they need it, and tell you the price before work starts.

  • Send work orders by email and our office books them in
  • We arrange access with the tenant directly
  • Same day service most days, urgent repairs often within the hour
  • Plumbing Health Checks for your rentals
  • Water efficiency certificates for water charging
  • Updates from booking to finish
How it works

Work order in, job done, you hear back

01

Open an account

Tell us your agency, your properties and how you like approvals handled.

02

Send the work order

Email it through as you do now. We book the job and contact the tenant for access.

03

We do the job

Same day service most days. Bigger jobs are priced and sent to you to approve first.

04

You hear back

We let you know it's done and send the invoice through.

As a property manager you want to ensure your trades are not only efficient but respectful and cost effective. Matt and his team from Marshall plumbing have been nothing more than incredible and tick all those boxes.
Clare Watson · Property manager, Google review
Coming soon

Landlord maintenance guide and tenant sheet

A plumbing maintenance guide for landlords and a one page sheet for tenants (who to call, what to do in a flood, where the water main is), as free downloads.

Property manager questions

Rental plumbing, answered

Managing a rent roll? Call 0434 899 559.

Who pays for plumbing repairs in a Queensland rental?
Usually the owner, for wear and tear and failed fixtures. If a tenant caused the damage, for example by flushing something that blocked the drain, the tenant may have to pay. We tell you what caused it so you can decide.
Is a burst pipe or no hot water an emergency repair?
Yes. Under Queensland rental law, a burst water service, a blocked or broken toilet, flooding or serious flood damage, and a broken down hot water system are all emergency repairs. We treat them as urgent.
Do you contact the tenant for access?
Yes. Once you send the work order, our office contacts the tenant to arrange a time and keeps you updated.
Can you do water efficiency certificates?
Yes. We check taps, showers and toilets and fix leaks so the owner can pass on water usage charges to the tenant.
Do you service rentals in Northern NSW too?
Yes. We hold NSW licence 334324C and look after properties from Tweed Heads to Kingscliff and Pottsville.
More from Marshall

Also for managers and facilities

Book a plumber

Tell us what's going on

Send the details and a photo or two. Our friendly office team will come back to you with a time and a price. Property managers and strata managers can set up a maintenance account here too.

  • Same day, most days
  • Fast response
  • Updates throughout
  • Quality workmanship
Urgent job? Skip the form and call. You'll talk to Matt, not a call centre.

Thanks, this is a preview

This form is not connected yet, so nothing was sent. When the new site goes live, requests will go straight to the office. To book now, call 0434 899 559.

Book a plumber

We reply in office hours (8am to 5pm, Monday to Friday), usually the same business day. Urgent? Call 0434 899 559.